Privacy Policy

This privacy policy is from Focus 34, with its registered office at Altenastraat 75, 2550 Kontich.

Focus 34 attaches great importance to your privacy and processes your personal data in accordance with this privacy statement. We strive to make our privacy and cookie policies as clear and transparent as possible. If you still have questions, please do not hesitate to contact us at: contact@focus34.com

General

Focus 34 recognizes the importance of data protection and the privacy of its customers and website visitors and will treat the personal data of the data subject with the necessary care and only for specific purposes. We aim to fully comply with the recent amendments and the European Regulation 2016/679 of May 25, 2018 (GDPR), as well as the Belgian Law of July 30, 2018, both in terms of processing and protecting personal data.

Personal Data

You share data with us in various ways. We use data you have provided to us, as well as data collected by us, such as information about your visit to our website. You are not obliged to disclose your personal data, but please understand that the provision of certain services becomes impossible if you refuse processing. You are solely responsible for the accuracy of the data you provide to us.

Anonymous Data

This includes data you share with us without registration, such as: browsing behavior, origin, and search terms. We use this data to maintain and improve our website. This means we include personal data in anonymous statistics, from which the identity of specific individuals or companies cannot be determined. The legal basis for this processing is the legitimate interests of Focus 34 to continuously improve its website and services.

Cookies

The website also uses cookies that collect certain personal data based on your explicit, prior consent. We use this data to maintain and improve our website. For more details regarding the use of cookies, please refer to our Cookie Policy.

Personal Data You Provide to Us

• When filling out the contact form on the website, you provide us with your name, email address, phone number, and contact details.
  • As a client, prospect, supplier, or other business relationship, we collect your name, email address, phone number, bank account number, address, company registration number, and other contact details.
  • When you attend one of our sessions, we request identification details, contact information, payment details, and date of birth.
  • For optimal preparation of multi-day sessions, you are required to complete a detailed questionnaire, which contains very sensitive personal data.

Newsletter Subscription

You can sign up for our newsletters. When subscribing, we ask for your name and email address so we can keep you updated about promotions, events, and trends. The legal basis for this is your explicit, prior consent. You can always withdraw your consent by clicking ‘unsubscribe’ at the bottom of our newsletters.

Who Has Access to Your Data?

To process your personal data, we grant access only to our employees and authorized parties. Within Focus 34, data is accessible only to those responsible who need it to perform their tasks. We ensure a similar level of protection by imposing contractual obligations on these employees and authorized parties, in line with this privacy policy.

Data Retention Periods

• Invoices are retained for the legally required period of 10 years.
  • If you make a request for information but do not proceed to purchase services, we will retain your data for 2 years.
  • The detailed personal data provided in the questionnaire will be kept until the day after the end of the multi-day session.

Your Rights

As a prospect or customer of Focus 34, you have specific rights regarding your data:

1. Right of Access – You have the right to access your personal data and understand how we use it, free of charge.

2. Right to Rectification, Erasure, and Restriction – You may request that we correct, supplement, or delete your data, or limit its processing.

3. Right to Object – You have the right to object to the processing of your data for serious and legitimate reasons.

4. Right to Data Portability – You may request a structured, commonly used, and machine-readable copy of your data or transfer it to another controller.

5. Right to Withdraw Consent – Where processing is based on your consent, you may withdraw this consent at any time.

6. Exercising Your Rights – Send a signed and dated request with a copy of your ID to contact@focus34.com.

7. Automated Decision-Making and Profiling – Your data will not be used for profiling or be subject to automated decision-making.

8. Right to File a Complaint – You have the right to file a complaint with the Belgian Data Protection Authority.